Shipping & Returns Information

Important Note

This is an editorial guide site. We do not sell products directly. Shipping and return policies are determined by each individual retailer. Always verify current policy details on the retailer's website before placing an order.

What to Check Before Ordering

• Free shipping threshold: Some retailers offer free shipping above a certain order value; others charge flat rates or tiered fees.
• Insurance during transit: Confirm whether your ring is insured against loss or damage in transit and what the claims process entails.
• Delivery timeframe: Standard shipping times vary. Rush or express options may be available for an additional fee.
• Signature requirements: High-value jewelry often requires a signature upon delivery. Ensure someone can receive the package.
• International shipping: If ordering from outside the US, check customs, duties, and whether returns are accepted internationally.

Typical Return Policies

Return windows and conditions vary by retailer. Below is a general overview of return policies from major US jewelers that sell eternity bands:

• Noemie: Free returns within the stated return window.
• Blue Nile: 30-day return window for most items; some custom or engraved pieces may be non-returnable.
• Brilliant Earth: Free returns within their return period.
• James Allen: 30-day return policy for non-engraved, non-custom items.
• VRAI: 60-day return window, among the more generous policies in the industry.

Policies can change. Always confirm the current return terms directly with the retailer before purchasing.

Tips for a Smooth Return

• Keep original packaging: Many retailers require items to be returned in their original packaging for a full refund.
• Document the ring upon receipt: Take photos or a short video when you receive your ring. This helps if there are disputes about condition.
• Understand restocking fees if any: Some retailers charge restocking or return shipping fees. Check the fine print.
• Check resize vs return options: If the ring doesn't fit, some retailers offer free resizing within a certain period instead of a full return.

Noemie offers complimentary shipping, free returns, and free custom sizing on all eternity bands.